Range of services
You can rely on our technicians 24 hours a day, 7 days a week. Simply call our emergency repair service (also at night) to report a failure. Our workshop technicians are also on hand to assist you at all times. You can call on our maintenance, overhaul and repair service for pumps anytime. But not only pumps: Van der Ende Group can also take care of your valves, motors, fans, frequency converters, speed reduction gear motors, and much more. We are familiar with all brands.
Repair & Overhaul
A central focus on our customers is extremely important to us. At all times and under all circumstances. This is why we endeavour to provide customer-oriented service. We are here to help and you can always rely on our maintenance, overhaul and pump repair service.
Thanks to our specially developed overhaul-exchange system, downtime in your operations is limited to the absolute minimum: we nearly always have an overhauled replacement for the most frequently used products on hand. So when you bring us your defective pump, you can leave with the replacement immediately. We thus offer continuity in your operating processes.
Our workshop technicians can handle all your questions about any brand. Does a part need to be replaced? Do your motors need rewinding or a different winding? Or does your pump need a modification? You only have to ask, and we take care of everything.
Van der Ende Group is naturally pleased to help with more than just pumps. We are also a reliable partner for valves, motors, fans, frequency converters, speed reduction gear motors, worm-gear speed reducers, and much more. We are familiar with all brands. Every product and every technical component is also thoroughly tested after the repair or overhaul.
Maintenance
Continuity of your operating processes starts with good maintenance. Preventive maintenance is of the utmost importance. Whether it’s a pump that runs every day or one that’s only used in emergencies (e.g. in a fire extinguishing system), maintenance is a primary requirement. Van der Ende Group will also be your maintenance provider, for all kinds of pumps or systems.
We perform maintenance in line with professional standards, and replace the necessary parts on time. Our technicians are constantly trained and retrained, so you can be certain that they’re using the latest and most efficient techniques and technologies. On request, we can provide an annual maintenance contract. If you’re looking for a professional maintenance technician, then Van der Ende Group is the place to be.
Van der Ende Group has the Kiwa process certificate for quality-controlled maintenance of pump installations and pumping stations.
Repair service (on call 24/7)
You can rely on our service technicians 24 hours a day, 7 days a week. Simply call our emergency repair service (also at night) to report a failure. We have been a Xylem Lowara Service Partner for many years.
We offer:
- large stocks of well-known brands and parts
- analysis of problem and cause
- our specially developed overhaul-exchange system
- familiarity with all pump brands
- 24/7 service, fast response time (< 15 min)
- more than 25 years of experience
- special equipment for precision alignment
How to contact our repair service
If you have a problem, you can call us directly on: +31 174 51 50 50. During office hours, your call will be answered by our service coordinators, who have the required experience to assess the urgency of the problem, in consultation with you, and if necessary can immediately send a service technician. After office hours, your call will be answered directly by the on-duty service technician. The telephone number for the repair service in Oss is +31 412 63 13 78. During office hours, you will speak to a member of the office staff in Oss; after office hours, your call will be answered directly by the on-duty service technician.
Precision alignment
Alignment is extremely important when installing any rotating machine driven by a coupling. Our service and workshop technicians ensure precision alignment, using the most advanced laser equipment.
The benefits of alignment are:
- longer service life of bearings, seals and couplings
- lower energy consumption
- less vibration and noise
- less machine downtime
NEN 3140 inspection
NEN 3140 is an independent standard covering all the relevant requirements for low voltage installations in the Netherlands. It applies to the operation of electrical installations and electrical work equipment with a nominal voltage up to 1,000 Volts alternating current and 1,500 Volts direct current.
Dutch law stipulates that electrical installations and equipment must be safe, and that work with or on these installations must be performed safely. NEN 3140 provides the rules you can use to ensure compliance with this. Conforming to NEN 3140 is the best possible way to comply with the relevant laws and regulations.
Please contact our service department if you’d like to request an inspection.